Aiming to provide  first class personal assistance

Do You Have A Car That Needs Repair?

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Services Outline

Reception: Our frontline staff will assist you through the repair process and any queries you may have. Tea and coffee available, comfortable reception area, flat screen TV.

24 Hour Recovery: We operate a 24 hour recovery service, 365 days a year, contact us on 0879162793 or 087 2936321.

Courtesy Vehicle: We have a fleet of courtesy vehicles available for hire on request.

Bodyshop Management: we have installed the latest bodyshop management system which provides us with full control of the repair process from key to key at the touch of a button.

Estimate: One of our highly trained estimators will provide an accurate vehicle repair estimate using Insurance approved Glassmatix estimating system and can submit the detailed estimate and images to the Insurer as required.

Insurance Partnership: Whitty Autobody ARC are approved repairers for the following leading insurance companies; RSA, MIS, Chartis, Liberty, Tesco, Its for Women.ie, 123.ie.

Valet Service: Every vehicle will be cleaned inside and out before delivery free of charge.

Guarantee: Whitty Autobody ARC offer a full lifetime warranty on paintwork and manufacturers warranty on all parts fitted.

Secure Compound: All of our customer’s vehicles are stored in a fully insured and secure compound for our customers peace of mind.

Business Hours: We are open on Mondays from 0900 – 1730 and from Tuesday to Friday from 0800 – 1730. We are also available for out of hour’s estimation. Contact our reception to arrange a convenient time on 051 428521 or 051428483

Insurance Process Flow

24 Hour Recovery: Whitty Autobody ARC will offer you the option of having your vehicle collected from your premises or the scene of the accident.

Reception: our staff at Whitty Autobody will assist you through the Insurance process and will help with any queries you may have. We offer assistance in the completion of claim forms from Insurance Companies and will keep you updated on a regular basis on the how the work is progressing.

Assessment: Our Estimator will take details and images of the damaged vehicle. A Glassmatix estimate will be prepared and forwarded to your Insurance Company for their approval. We will liaise with the relevant insurance company on your behalf making the process as hassle free as possible for you.

Courtesy Vehicles: You will be given the option of a replacement vehicle which can be delivered on the collection of your damaged vehicle.

Bodyshop: The damaged parts are removed for further investigation to see if there is any further damageand the Bodyshop Manager allocates the required work to the various departments. The work is carried out to highest of standards. Our computerised Autoflow Management System ensures that we have full control of the repair work at all times.

Paint Shop: The vehicle is prepared for painting. Our paint booth is fitted with high-tech fume extraction systems to ensure our paint technicians work in a clean environment.

Final Assembly: The car is taken to the final assembly area where it is reassembled and checked over thoroughly.

Valet: Every vehicle is cleaned inside and out before the final delivery.

Quality Control: The vehicle is put through a 15 point quality check by the bodyshop manager.

Handover: The customer examines the finished job and then completes the paperwork required.

Environment Friendly

Our company has been certified by the local authority for having passed the emissions of volatile organic compounds and vehicle refinishing products (cert number SI No 1900 OF2007).

We are fully compliant with all Environmental Protection Agency Laws and do our utmost to protect the environment and control pollution. Waste materials are disposed of in the appropriate manner according to the strictest of environmental guidelines as required by manufacturer and insurance approval.

We use the most up to date and technological systems including dust extraction systems and dust free dry sanding areas in order to protect our work environment.

Frequently Asked Questions

Yes all work carries a 5 year guarantee and a life time guarantee on paint work.

We can only repair work that has been authorised by the insurance company or their assessor and is directly related to the accident circumstances.  If you are unhappy with the work that has been authorised by the insurance company or their assessor you will need to speak to them in relation to this.  If there are additional repairs required that are not related to the accident circumstances we can complete them at the same time and bill you directly for the additional work completed.  This tends to be the most cost effective way of repairing all the damage to the vehicle.

We can provide a courtesy car whilst repairs are completed on your vehicle depending on the entitlements of you insurance policy and your requirements.

There may be a delay in getting parts from the manufacturer and this can cause delays in repair time.  There may also be additional parts required that will become apparent in the course of repair and these need to be ordered with the approval of the insurance company’s assessor.

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