INSURANCE PROCESS FLOW:
24 Hour Recovery: Whitty Autobody ARC will offer you the option of having your vehicle collected from your premises or the scene of the accident.
Reception: our staff at Whitty Autobody will assist you through the Insurance process and will help with any queries you may have. We offer assistance in the completion of claim forms from Insurance Companies and will keep you updated on a regular basis on the how the work is progressing.
Assessment: Our Estimator will take details and images of the damaged vehicle. A Glassmatix estimate will be prepared and forwarded to your Insurance Company for their approval. We will liaise with the relevant insurance company on your behalf making the process as hassle free as possible for you.
Courtesy Vehicles: You will be given the option of a replacement vehicle which can be delivered on the collection of your damaged vehicle.
Bodyshop: The damaged parts are removed for further investigation to see if there is any further damageand the Bodyshop Manager allocates the required work to the various departments. The work is carried out to highest of standards. Our computerised Autoflow Management System ensures that we have full control of the repair work at all times.
Paint Shop: The vehicle is prepared for painting. Our paint booth is fitted with high-tech fume extraction systems to ensure our paint technicians work in a clean environment.
Final Assembly: The car is taken to the final assembly area where it is reassembled and checked over thoroughly.
Valet: Every vehicle is cleaned inside and out before the final delivery.
Quality Control: The vehicle is put through a 15 point quality check by the bodyshop manager.
Handover: The customer examines the finished job and then completes the paperwork required.